Oklov Privacy Policy — How We Handle Your Data

Everything you need to know about how your personal data is kept safe at oklov, how it's used, and what rights you have — all written in plain, simple language. We've cut out the complex legal terms and aimed to be as clear as possible.

Last updated: July 2026
10 categories
All aspects of data protection are covered
Data Collection Policy
Why your data is used
Cookies & tracking
Third-Party Sharing
Your Rights

Key highlights of the privacy policy

Before diving into the details, here's a quick overview of what oklov does — and doesn't do — with your data.

Your data is never sold
oklov never sells your personal data to third parties. Your information is used solely to provide our services and meet legal obligations.
AES-256 Encryption
Your payment details and password are protected with AES-256 encryption — the highest standard used in the banking industry.
In your control
You can view, correct, or request deletion of your data at any time. These rights are always yours.
Retained for 5 years
Transaction and account data is retained for a minimum of 5 years — for legal compliance and dispute resolution purposes.
Cookie transparency
This policy clearly outlines which cookies oklov uses and why. You have the option to disable non-essential cookies.
Marketing is optional
Receiving promotional emails and notifications is entirely optional. You can turn them off at any time from Settings.
1

Introduction

When you use the oklov platform, you share certain information with us — sometimes directly, sometimes automatically. This Privacy Policy clearly explains how that information is collected, where it is stored, what it is used for, and what rights you have.

By creating an account on oklov, you are considered to have read and accepted this privacy policy. If any changes are made to the policy, you will be notified in advance via your registered email and app notifications.

oklov's Commitment: We treat your data as your asset — not as a product we trade in. It represents the trust you place in us, and protecting that trust is our responsibility.

This Privacy Policy applies solely to the oklov platform (website and mobile app). oklov is not responsible for the privacy practices of any third-party websites or services outside of oklov.

2

What Data We Collect

Oklov collects two types of data — information you provide directly, and information collected automatically while you use the platform.

Information you provide directly:

  • Name, date of birth & gender (collected at registration)
  • Mobile Number & Email Address
  • National ID or passport number (during KYC verification)
  • Mobile banking number (for payments)
  • Messages and complaints sent to support

Automatically collected data:

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Which pages you visited on the platform and how long you spent on them
  • Game history, betting records, and transaction details
  • Login Times & Session Information
Data Type When it is collected Mandatory? Purpose
Name and date of birth Register Yes Age verification & identity
Mobile number Register Yes OTP verification and communications
National ID Card KYC Verification Yes for large transactions Identity Verification
Game history Automatic Yes (System) Dispute Resolution & Security
Device information Automatic Yes (System) Fraud detection
Marketing preferences Settings No (optional) Sending relevant offers
3

How We Collect Your Data

Oklov is committed to full transparency about how data is collected. Information is gathered through the following methods:

  • Direct input: When submitting a registration form, KYC form, or a message to our support team
  • Platform Usage: Collected automatically while playing games, placing bets, or making payments
  • Cookies & Tracking: To understand how users interact with our website and app
  • Payment provider: Transaction details processed via bKash, Nagad, or Rocket
  • KYC service provider: Information is verified through trusted third parties during identity verification

Oklov does not collect any information from social media platforms without your permission. If social login is introduced in the future, your explicit consent will be obtained at that time.

4

How Your Data Is Used

Oklov uses your data only for the purposes listed below. Every use has a clear, defined reason behind it:

  • Account management: For login, password reset, and account security
  • Service Delivery: For gameplay, bet settlement, and payment processing
  • Security & Fraud Prevention: To detect unusual login activity or transactions
  • Legal Compliance: To meet the requirements of licensing authorities and regulatory bodies
  • KYC verification: For Age Verification & Anti-Money Laundering
  • Customer Support: To resolve your issues and answer your questions
  • Service Improvement: To analyze which features are popular and identify areas that need improvement
  • Personalized experience: Showing you games or offers based on your preferences (optional)
  • Marketing: Sending promotional offers and new game updates (only with your consent)

Please note: oklov never sells your personal profile, shares it with ad networks, or provides it to other companies for marketing purposes.

5

Who your data is shared with

Oklov does not share your data externally without good reason. Limited information is shared only in the specific circumstances outlined below:

  • Payment providers (bKash, Nagad, Rocket): Only the information needed to complete a transaction, and only at the time of that transaction
  • Game Providers (Pragmatic Play, Evolution, Spribe, etc.): Minimal data required to keep games running smoothly — these providers maintain their own strict privacy policies
  • KYC Verification Services: Information is sent through secure channels for identity verification
  • Legal authorities: Information may be disclosed as required by law in response to a court order or a legitimate request from a regulatory authority
  • Licensing authority: Designated information required for regular licence renewal and audits

If any part of oklov is sold or merged, user data may form part of that transaction — however, you will be notified by email before any such change takes effect and given the option to close your account.

7

Data Security

Oklov follows the highest industry standards to protect your data. Our security measures:

  • AES-256 Encryption: For storing payment details and other sensitive data
  • TLS 1.3: All communication between your device and our servers is encrypted
  • Two-Factor Authentication (2FA): OTP verification at login and withdrawal
  • AI Fraud Detection: Unusual transactions or login patterns are detected in real time
  • Regular security audits: Third-party system audits conducted every 6 months
  • Data center security: Servers secured at both physical and digital levels

That said, no organisation can guarantee 100% security on the internet. To keep your account safe, use a strong password and never share your login details with anyone.

Important Notice: No oklov employee will ever ask for your password, OTP, or payment PIN. If you receive such a request, it is a fraud attempt — report it immediately at support@oklov.click.

8

Data Retention

How long oklov retains your data depends on the type of data and applicable legal requirements:

  • Account information: For as long as your account is active, and for a minimum of 5 years after closure
  • Transaction Records: Minimum 5 years (as required by law)
  • KYC documents: 5 years after account closure
  • Gaming History: Minimum 2 years, longer in the event of a dispute
  • Support conversations: Archived after 1 year of activity
  • Marketing Preferences: Until you make changes

Once the retention period expires, data is securely deleted or anonymized. Even if you request account deletion, some data may need to be retained for a minimum period due to legal obligations.

9

Your Rights

Oklov believes your data belongs to you above all else. The following rights are available to you at all times:

  • Right of access: You can request to know what information oklov holds about you
  • Right to Rectification: You can request updates to any incorrect or outdated information
  • Right to Erasure: You can request that your data be deleted when you close your account (subject to legal retention requirements)
  • Right to Restrict Processing: You can request that we stop using your data for specific purposes
  • Marketing Opt-Out: You can opt out of promotional communications at any time
  • Data Portability: You can request an export of your data in a format that is easy to read and use

To exercise these rights support@oklov.click. oklov typically responds within 30 business days.

10

Contact

For any questions, concerns, or complaints regarding this Privacy Policy, please get in touch through the following:

  • Email: support@oklov.click (Use the subject line "Privacy Request" for privacy-related inquiries)
  • Live Chat: Available 24/7 on the oklov platform
  • WhatsApp: Active from 8 AM to 2 AM

Oklov's data protection team treats every request with the utmost seriousness. If your complaint remains unresolved, you have the right to escalate it to the relevant regulatory authority.

Last Reviewed: This Privacy Policy was last reviewed and updated in July 2026. oklov reviews this policy at least once a year.

Oklov's Layers of Data Protection

SSL/TLS 1.3
All Traffic Is Encrypted
AES-256
Encrypted Data Storage
2FA OTP
Two-factor verification
AI Protection
Fraud detection
6-month audit
Third-party audits
Segregated funds
Player Funds Held Separately

What oklov Does to Protect Your Privacy

Oklov doesn't just write policies — we put every one of them into practice. Here are some concrete examples.

Your Data Is Never Sold. Period.
Your mobile number, email address, and gaming activity are never shared with advertising companies or data brokers. This is a firm policy at oklov.
Zero Data Sales
Minimal Data Collection
oklov only collects the data it actually needs — nothing more. Every piece of information we collect has a clear, specific purpose.
Data minimization
Marketing Is Entirely Optional
Your consent is obtained before sending promotional emails and push notifications. Disabling them in Settings at any time will stop all such communications immediately.
Opt-in model
Right to data deletion
If you wish to close your account, you can request that your data be deleted. oklov does not hold on to data unnecessarily beyond what the law requires.
Right to erasure
Employee access is restricted
Even oklov's internal staff cannot view your password or payment PIN. Access to sensitive data is limited strictly to those who need it.
Role-based access
Policy in plain language
This Privacy Policy is written in plain language so everyone can understand it — no dense legal jargon, just clear and straightforward explanations.
Transparency in Plain Language

Your Data Rights at oklov

To exercise any of these rights, simply email us directly at support@oklov.click.

Right to Access
You can request a complete list of all data oklov holds about you. We will provide it within 30 business days of your request.
Right to rectification
If any details such as your name, address, or other information are incorrect, you can request a correction. Some information can also be updated directly from your account settings.
Right to Erasure
You can request to close your account and have all personal data deleted. For legal reasons, certain information may need to be retained for a limited period.
Right to Object to Processing
You can object to your data being used for marketing or personalization purposes. This can also be managed from your settings.
Right to Data Portability
You can request an export of your transactions, gaming history, and profile information in CSV or JSON format.

Your Data Is Safe — Play With Confidence

Now that you know how oklov protects your privacy, open an account today and claim a 100% welcome bonus on your first deposit.

Your data is never sold
AES-256 Encryption
18+ only

More questions about oklov

Yes, oklov's referral program rewards both you and your friend when you refer them. To earn your referral bonus: log in to your account, go to the "Refer" or "Invite" option, and copy your personal referral link or code. Share that link with your friend — once they register through it and complete the required deposit and betting amount, your referral bonus will be credited. Check the Promotions section for bonus amounts and terms, or ask via live chat, as referral offers may change from time to time. Once your friend opens an account and completes their first deposit, the bonus is typically added to your wallet within 24 hours.

The minimum deposit at oklov is ৳200 — via bKash, Nagad, or Rocket. This is comparatively low among online gaming platforms in Bangladesh, making it easy for new users to get started with a small amount. Keep in mind: to claim the welcome bonus, your first deposit must be at least ৳500 — a ৳200 deposit will activate your account but will not qualify for that specific bonus. For bank transfers, the minimum deposit is ৳1,000. Start with whatever amount suits you — there is no pressure to deposit large sums.
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